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Table 2 Distribution of customer profiles by case and their importance to the total revenue

From: Box-scheme as alternative food network—the economic integration between consumers and producers

Customer segment

Case 1

Case 2

Case 3

Revenue imp.

% of customers

Revenue imp.

% of customers

Revenue imp.

% of customers

Trialist

5%

34%

11%

47%

10%

37%

Occasional

29%

40%

34%

35%

20%

24%

Regular

66%

26%

55%

18%

70%

39%

  1. Legend: Regular—bought once or more every 15 days, Occasional—bought less often but more than once in the period, Trialist—bought only once
  2. Source: Author’s elaboration based on sales data from November 2016 to March 2017