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Table 4 Comments classification as percentage of total comments by type

From: Box-scheme as alternative food network—the economic integration between consumers and producers

Comment type Trialists Occasional consumers Regular consumers Total comments
Payment confirmation 21% 50% 29% 56
Delivery details 39% 47% 13% 38
Product quality 7% 41% 52% 29
Address confirmation 23% 64% 14% 22
Payment adjustments 23% 31% 46% 13
Others 13% 13% 75% 8
Total comments 23% 46% 31% 166
Number of deliveries 13% 35% 51% 1440
  1. Source: Author’s elaboration